The HR Dialogues
Yesterday’s HR playbooks don’t work. Let’s talk about it.
Welcome to HR Dialogues, the show where HR leaders discuss the obstacles and opportunities facing people professionals today.
Tune in to hear from HR leaders and innovators sharing insights on HR from the front lines. From business impact to HR capabilities, you will get an inside view on the topics that need to be on your radar as an HR leader.
Hosted by Dr. Dieter Veldsman, Chief HR Scientist at AIHR and ex-CHRO.
The HR Dialogues
#4 | Designing Employee Experiences That Matter
What’s the impact of a positive employee experience? Find out how and why the Service Design team at Livework studio enhanced their employee experience.
Welcome to The HR Dialogues with Dr. Dieter Veldsman! Join AIHR's Chief HR Scientist to learn from People Practitioners as they navigate the changing world of work.
In this episode of The HR Dialogues, Dr. Dieter Veldsman sits with Rosa Storm and Anne van Lieren - Service Designer and Lead Service Designer at Livework studio - to explore how you can improve your employee experience through the lens of service design.
Rosa designs creative solutions for her team and their customers at Livework. Anne works on the crossroads of service design, behavioural science and business to define and design customer experience.
In this episode we’ll discuss:
- What service design is
- The four lenses of service design
- Designing employee experience
Ready for the full experience? Watch the episode in video format.
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